How to use this page
Start with the section you need most. Each category links to official sites and programs. Bring basic ID (health card or passport if you have it) and any letters you received from housing or income supports.
🏠 Housing & Rent Support
Tips for faster housing help
- Save proof of income/benefits and a copy of your ID; bring them to appointments.
- Ask agencies about stabilization funds (last month’s rent, arrears, furniture banks).
- If you get a letter from housing, reply by the deadline—missed replies can delay offers.
💰 Income & Benefits
What to prepare
- ID, SIN (if you have one), and banking info for direct deposit.
- Rent amount and landlord info if you want direct-to-landlord payment set up.
- Keep all mail from OW/ODSP—missed requests can pause your file.
🧠 Mental Health Support
If the wait is long
- Ask for single-session/walk-in counselling you can access right away.
- Request a safety plan and crisis numbers if you feel at risk.
🍽️ Food Access
First visit?
- Some programs do a quick intake (name, postal code, household size).
- Check hours—many close early or have specific service days.
💼 Jobs & Training
Quick wins
- Ask about paid pre-employment programs and certifications (WHMIS, First Aid).
- Use agency computers/printers for free to apply and print resumes.
📄 ID & Documents
No fixed address?
- Ask an agency for a letter or service address to receive mail.
- Keep photocopies or photos of your documents in a safe cloud folder.